She Was Growing Fast — But Quietly Falling Apart

One of our private clients is a founder of a digital agency with a waitlist of clients.

From the outside, her business looked successful.

But behind the scenes?

She told me:

“I don’t know how much longer I can hold this together.”

During her Get Unstuck Ops Audit, here’s what we uncovered:

Pain Point #1: Every new client created more work—not more freedom.

What we found: Her fulfillment process lived entirely in her head. No documentation. No delegation.

Our solution: We mapped her delivery step-by-step, built a reusable workflow, and created a handoff system her team could follow without her.

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Pain Point #2: She didn’t know what each client was actually costing her.

What we found: Her pricing hadn’t changed in 3 years, but her scope had ballooned. She was saying yes to every request—without tracking the time or effort it took from her and her team.

Our solution: We audited her service menu, calculated her true delivery costs (time, energy, money), and restructured her offers into 3 clear tiers—with boundaries and built-in buffer.

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Pain Point #3: Her team couldn’t move without her approval.

What we found: Everyone waited for her to decide. There was no ownership, no clear roles, and a growing fear of “getting it wrong.”

Our solution: We clarified roles, documented recurring tasks, and set up a weekly rhythm so she could lead without micromanaging.

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Pain Point #4: She thought more sales would solve her stress.

What we found: Every new client exposed more cracks. Her backend couldn’t keep up—and the pressure was multiplying.

Our solution: We paused the push for growth and focused on operational clarity. Once the backend was calm, we built a simple, scalable growth plan that matched her actual capacity.

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The Results?

 • She raised her prices

 • Reduced delivery time by 30%

 • Delegated 70% of her recurring tasks

 • And finally felt like the CEO again—not the bottleneck

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The takeaway:

If your backend is broken, more sales won’t fix it.

Structure does.

That’s what the Get Unstuck Method is built for.

If your business is growing—but it feels heavier, not lighter—reply me “CONTROL”

and I’ll walk you through the same 3-part audit that changed everything for my private clients.