The Business Looked Successful—But He...

The Business Looked Successful—But He Couldn’t Step Away for 2 Days

Client: Co-founder of a growing production agency business

Stage: Making consistent high 5-figure months

Main complaint: “If I take even a day off, everything stalls.”

The Hidden Cost of Broken Ops

On the outside, things looked great:

 • Full client roster

 • Strong brand presence

 • Steady stream of incomes and referrals

But under the surface?

 • He was in every project thread

 • His team kept “checking in” for decisions

 • Onboarding was using too much man power and clients wouldn’t follow through much

 • He hadn’t taken a real break in 18 months

His words?

“I built a business that technically runs, but only if I never stop running.”

The Fix: Build Systems That Work When You’re Not Looking

During his Get Unstuck Ops Reset, we focused on making his business work without him at the center.

Step 1: Map How the Business Actually Runs

We tracked what was happening vs. what he thought was happening.

Found: no standard client journey, inconsistent team handoffs, constant decision bottlenecks.

Step 2: Create Operational Anchors

 • Built a client journey map (from lead to offboarding)

 • Standardized weekly team syncs + ownership tracking

 • Created 3 “if I’m offline” protocols for his team to follow independently

Step 3: Install Tools that Support Behavior, Not Just Data

 • Made a knowledge base for communication and project management for the team.

 • Documented repeatable tasks in a “Minimum Operating Manual”

 • Introduced energy-based time blocking to support his team and himself to improve focus

The Results: Real Peace, Real Profit

In just 60 days:

 • He took a 4-day trip—completely offline

 • His team delivered a client project start-to-finish without his input

 • He reduced daily Slack pings by 60%

 • And finally stopped feeling guilty for resting

His favorite win?

“My business finally works like a business—not a personal performance.”

Takeaway

If your systems break the moment you unplug—

you don’t have strong operations. You have dependency.

The Get Unstuck Method gives founders the clarity, systems, and structure they need to build businesses that scale without stealing their sanity.

Replyme “UNSTUCK” and I’ll send you the same quick-start audit we used to rebuild his backend—and give his life back.